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Training For All Industries USA

De-escalation, Workplace Violence Prevention, & Personal Safety Training

Enhance your organization’s capabilities and empower your employees with Resolution Education’s tailored training programs. If you’re seeking effective strategies for managing heightened individuals and challenging situations, we have the expertise to meet your specific needs. Our training solutions can be customized to suit your industry and to ensure your team is equipped with the necessary skills to stay safe in their workplace.
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Our Training & Services

De-escalation Training
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Workplace Violence Prevention Training
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Active Shooter Training
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Protective Intervention Training
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Workplace Conflict Resolution Training Course
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Code Black Training
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Code White Training
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Code Grey Training
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Code Silver Training
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Behavioral Emergency Response Teams Training (BERT)
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Online Chat & Phone De-escalation Training
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Restrictive Practices Training
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Restraint Training
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Conference Packages
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De-escalation Policy Creation & Review
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e-Learning Packages
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Customised De-escalation, OVA & Personal Safety Training For Your Organisation or Department in Australia

Resolution Education has a highly professional team with over 25 years of experience in adult training and education, specialising in de-escalation, OVA and dealing with difficult people.

At Resolution Education, we believe in a hands-on approach to training that is interactive and empowering to all attendees. We teach practical tools and techniques in de-escalation strategies that have been tried and tested in real-life situations.

Scalable
Underpinning the training is the Resolution Education framework, A.D.P. (Awareness, De-escalation, Protection), which is easily scaled to accommodate multiple roles, participants and a range of delivery methods depending on the needs of the organization.
Adaptable
A comprehensive understanding of organizational requirements, from a legal and Occupational Safety and Health (OSH) perspective, guarantees that training is appropriately adapted to fit the context of an organization’s specific environment and policies.

Training Structure

Resolution Education’s training programs and framework have four key differentiators:
Relevant
Developing de-escalation techniques that are useful and relevant to the situations employees encounter ensures they have a deep understanding of the knowledge and skills required to operate in their specific work environment safely.
Practical
Integrating theory and practice through role-playing scenarios enables employees to recognize their current capabilities and enhance their confidence when dealing with escalated individuals.

At Resolution Education, we specialise in crafting tailored training experiences that align seamlessly with your organisation. From booking training to delivery, we prioritise understanding your organisation’s policies, procedures, and incident reports.

This comprehensive insight allows us to create training scenarios that resonate with your team’s experiences.

Our training packages are not limited by what you see in the proposal or on the website. We will customise the training content and structure to meet your needs. Whether it is developing new modules, refining existing topics, or adjusting the timing to suit your schedule, our approach is far from one-size-fits-all.

Our commitment extends beyond the training sessions as we aspire to build a lasting partnership with your organisation, providing ongoing support and adapting our methods as your needs evolve. This collaborative journey is aimed at enhancing your organisation’s capabilities, fostering a culture of learning, and ultimately creating a safer and more productive workplace.

Training For All Industries

Comprehensive Occupational Violence & Aggression Training Solutions for Every Industry Sector.
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Our Holistic Approach

Customized De-escalation, Workplace Violence Prevention & Other Safety Training For Your Organization or Department in the USA
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De-escalation Training

Resolution Education offers 25+ years of expertise in adult training, de-escalation, OVA, and managing difficult people.
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A.D.P. Framework for De-escalation

The A.D.P. framework is customizable to all learning outcomes, specifications, and requirements for all industries.
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Recent Trainee Reviews

Resolution Education USA

“Resolution Education delivered some training in remote Australia for our company. The trainer was great to deal with, quick to respond, tailored the training to suit our needs and at a competitive price. The relaxed nature of the training delivered really suited our staff members and has ‘armed’ our team with some essential skills.”

Paul Carney
Operations Manager

“Resolution Education training was great. Would love to have further training with them in the future. Gives me confidence and clarification on when to act / respond an incident or circumstance.”
Aileen Forde

“Our trainer, Nathan, made the training session engaging, practical and real life! Numerous thing I have learned: defense technique, de-escalating situations and not letting the situation escalate further.”

Jasmine Aretisian
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Customise Your Training Now

To enrol or find out more information please call +1 (888) 311-8650 or click the button below.

Enquire Now

Contact Us

P. +1 (888) 311-8650
E. info@resolutioneducation.com

United States

Head Office
Minneapolis, Minnesota
2196 Lower Afton Rd #123
St. Paul, MN 55119, USA

Get in touch with us using the form below

    Request a proposal for your training

    Please complete the form below to register your interest in running a specially designed training to meet your company needs.

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      De-escalation & Workplace ViolenceTrain The TrainerProtective Intervention TrainingCode SilverPhone De-escalationConflict ResolutionRestraints/Restrictive PracticePolicy ReviewConference/EventWorkplace Environment AssessmenteLearningActive ShooterRemote/Offsite WorkingBuilding ResilienceTactical CommunicationIncident Debrief
      De-escalation & Workplace Violence eLearning Train The Trainer Protective Intervention Training Code Silver Phone De-escalation Conflict Resolution Restraints/Restrictive Practice Policy Review Conference/Event Workplace Environment Assessment Active Shooter Remote/Offsite Working Building Resilience Tactical Communication Incident Debrief
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      We look forward to training you and your team very soon.

      TRAINING TEAM @ RESOLUTION EDUCATION
      www.resolutioneducation.com
      Phone: +1 (888) 311-8650